Asian Americans for Equality (AAFE)

Location: Manhattan, NY, 10002

 

The Organization:

Asian Americans for Equality (AAFE) is a non-profit organization dedicated to enriching the lives of Asian Americans and all those in need.   Founded in 1974 to advocate for equal rights, AAFE has transformed in the past four decades to become one of New York City’s preeminent housing, social services, and community development organizations.  AAFE is committed to preserving housing throughout New York City and to providing new opportunities for the city’s diverse immigrant communities. To achieve these goals, AAFE organizes these key activities into several lines of business: Homeownership Promotion, Preservation and Lending; Small Business Promotion, Development and Lending; Real Estate Development; Asset/Property Management; and Community Services and Organizing. 

We attract talented and diverse individuals who want to make a difference and are committed to our mission.  AAFE offers a competitive salary, rich benefits and generous PTO while maintaining a sustainable work-life balance.  We are now accepting applications for a part-time Office Assistant.

 

Why we need you!

The Office Assistant serves AAFE’s mission to empower immigrant communities by providing general support to office operations, direct client services and community outreach in AAFE’s Division office. The Office Assistant will be directly under the supervision of the Program Director for Community Services.

Essential Duties

  • Provide front desk coverage to direct office traffic and phone inquiries  
  • Organize office and assist associates in ways that optimize procedures
  • Sort and distribute communications in a timely manner
  • Assist with client intake and determine needs for service 
  • Assist eligible client to complete Entitlement Benefit applications
  • Provide general information for inquired service, and/or direct to appropriate department/counselors/referral for further assistance
  • Provide support in case note writing, data entry, and client file maintenance 
  • Provide interpretation for clients and counselors as needed 
  • Assist in community outreach and tenant organizing activitiesAssist in community workshops, tenant association meetings, and tenant leadership training, duties include but are not limited to material preparation, client invitation, event logistical support, and post-event follow up 
  • Represent AAFE to participate in community events and promote AAFE services 
  • Assist in general administrative duties
  • Schedule and plan meetings and appointments
  • Participate in department and staff meetings and training
  • Share light chores to maintain the optimize organization and neatness in the office
  • Monitor level of supplies and handle shortages
  • Resolve office-related malfunctions and respond to requests or issues
  • Coordinate with other departments to ensure compliance with established policies
  • Other responsibilities as assigned

 

Qualifications: 

  • Proven experience as a back-office assistant, office assistant, virtual assistant, front desk or in another relevant administrative role
  • Experience or background in customer service
  • Strong written, verbal and interpersonal  communication skills
  • Excellent organizational, time management and multitasking skills
  • Experience in case note writing is required
  • Experience or background in community outreach and community organizing
  • Working knowledge of office equipment
  • Thorough understanding of office management procedures
  • Analytical abilities and aptitude in problem-solving
  • Experience in using Google Suite (e.g. Gmail, Google Sheets, Google Docs, Google Calendar, etc.)
  • Proficiency in Microsoft suite
  • Bilingual in Mandarin Chinese or Cantonese is required

 

Job Type: Non-Exempt, Part-time

Department: Community Services

Educational Requirement: HS Diploma

 Work Schedule: 15 to 20 hours per week

How to Apply:

Please email a cover letter with salary expectations and a resume in PDF format, indicating “Office Assistant Application” in the subject line to human_resources@aafe.org. **No phone calls, please.**

Asian Americans for Equality is an equal opportunity employer (EOE).

People of color, community residents, and women are strongly encouraged to apply.